Terms of ServiceTerms of Service

About & Share responsibility

We do not host any media file on our servers. Media Crawler is a desktop facility to perform search and download of the files located webwide. Downloading of any copyrighted material is strictly forbidden. Users pledge to take full responsibility of using our search tool and further use of the results obtained with our search tool.

Download speed is absolutely uncapped, you are downloading at those speeds that remote webwide servers where the files have been found provide. Downloads quantity and bandwidth are unlimited as well, any user gets full granted access.

Privacy Policy

Media Crawler do not store any information on our members other than your e-mail address which is used to login. We do not track or collect data about users’ search and download history.

Sharing your account information (e.g. e-mail, password, software download link, etc) with anyone else is strictly forbidden. If you’re caught doing so – giving it to a friend, sharing it at a public forum, etc – your account will be permanently banned.

Payments & Membership

One week and one month memberships are recurring and will charge your account at the designated interval for $14.95 and $29.95 respectively. You can prevent that easily: just send the cancellation request using this form.

Cancellation and refunds

If you decide you do not need this service during your membership, contact our support staff within the time limit of your membership and you will not be charged on weekly/monthly basis. Within 30 days of membership renewal you may request a full refund. Transactions beyond 30 days of purchase are considered a final sale and non-refundable.

The valid reason for the full refund should be any technical issues, double payment, etc. Missing the day when trial should be cancelled may not be considered as valid reason for the full refund. Customers may be asked to provide a valid reason for claiming a refund.